Refund policy
The short version. Not delivered → full refund. Partially delivered → refund for the missing part. Delivered but the count later drops → free refill for 30 days. No fine print beyond what is on this page.
1. Before delivery starts
If you paid and delivery has not started, you can cancel for a full refund —
message us on Telegram with
your order ID (it looks like LNK-XXXXXX). If an order has not started within
24 hours of payment and you do not want to wait, the same applies: full refund, no questions.
2. Partial delivery
If we deliver less than you ordered and cannot complete it, we refund the undelivered part at the effective rate you paid (your total divided by the amount ordered). You keep what was delivered.
3. After delivery — the 30-day refill guarantee
Delivered engagement cannot be taken back, so completed orders are not refundable — instead they are covered by a 30-day refill guarantee: if your count drops below the delivered level within 30 days of completion, we top it back up free. Use Order tracking → Request refill on the site, or message us with your order ID. You can use the refill as many times as needed within the 30 days.
4. Wrong link
Check the preview card before paying — it shows exactly whose profile or post we read from your link. If you paid for the wrong target and delivery has not started, we cancel and refund in full. Once delivery to the link you submitted has completed, we cannot reverse it.
5. How refunds are paid
- Card payments are refunded to the same card through our bank. Banks typically post the refund within 1–10 business days.
- Refunds are made in the currency the bank charged; small differences can arise from your bank’s own exchange handling and are outside our control.
6. What is not covered
- Drops occurring more than 30 days after completion.
- Counts lowered because the target account or post was deleted, made private, or restricted by its owner.
- Expectations beyond what the order form states (for example, engagement from a specific country or industry, unless the service explicitly says so).
7. Chargebacks
Please talk to us first — every case above is resolved faster by message than by dispute. If a chargeback is opened on an order that was delivered as described, we submit the delivery evidence to the bank.
8. Contact
All refund and refill requests: t.me/linkediaorg — include your order ID. We reply fast.